Having an in-house IT department is not only unnecessary, but it is also very expensive. Only the world’s largest companies can afford in-house IT teams, because they have the resources to fit it within their budget. Startups, small, and medium sized businesses must take a different approach. Outsourcing your IT department may sound scary, as you assume there will be no one to help you when you have a computer or network issue. But that is not how it works. Here are a few reasons why outsourcing your IT department is the best approach.
Everyone at your company will see a productivity rise. When you outsource your IT department, you are paying a small price each month to a service provider for remote and in-person support. That means more money is clear for additional staff that you may need. Those staff members ease the load on your existing teams, ensuring everyone gets more quality work completed. And your team will not need to obsess over network disconnects, cloud systems not working, or inaccessible backups. Everything is handled in the background by an IT service provider.
Better Time Management
Time is the most valuable commodity to a business, especially a smaller one. The margins are much finer when you are starting up the company, or you have less than 50 people on your staff. Every bit of the time that is wasted on trying to install a program, dealing with software issues, wondering why the network is not running, or trying to print a few pages is time you cannot spend working. And it is not just about you – but every employee at your company.
When you have a dedicated IT service provider handling all those issues as they arise, or before you even notice the problem, you have time to focus on what matters. Your employees have more time for their work, and you can dedicate all your time to management, growing the business, coming up with marketing strategies, or boosting your brand recognition.
One would assume that having a dedicated IT staff member is better than outsourcing the job. But that is not the case. IT service providers are so efficient they can manage your systems remotely. One or two times a month, someone may need to come in for maintenance or repairs. But the rest is done remotely.
And the costs are dramatically lower. Even a single IT staff member costs you a full time salary. You would pay an IT service provider a fraction of that cost, and everything would still get done. Your employees can focus on work, you have more money in the budget to allocate elsewhere, and your IT needs are being met.
IT systems are not something that you can ignore for days, and then wonder why something went wrong. Dedicated IT staff members are too expensive, and delegating the job to your existing employees takes away from their regular duties. When you hire an IT service provider, they take on the entire headache.
Most service providers offer 24/7/365 remote monitoring and maintenance. Someone is always watching your system, and getting alerts when something is not right. They can even perform maintenance remotely. And when something must be done in person, a technician heads over to your location whenever it is convenient for you.
The IT infrastructure of your company is vital to its success. Everything must be running smoothly so your employees can focus on work. And you can get your IT systems in top condition by outsourcing your IT needs to a third party.